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Cherry Hills Country Club
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Award Recipients

2024 Distinguished Experience

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Recipients of the Distinguished Experience Awards have earned this prestigious award by achieving the highest levels of
Net Promoter Score (4 winners) or Member Experience Index for their department, as determined by member feedback via ClubIQ.

Club Overall Net Promoter Score®

  • Grand Harbor Golf & Beach Club, Michael Gibson, CCM
  • Lakeside Country Club, Casey Newman, CCM
  • Manhasset Bay Yacht Club, Cathy Caamano
  • Orinda Country Club, Brian Thomas, CCM

Club Overall Member Experience Index™

  • Manhasset Bay Yacht Club, Cathy Caamano
  • The Quarry at LaQuinta, Jay Head,
  • The Quarry Beach Club, Scott Garvin, CCM, CCE
  • The Quarry Golf Club, Markus Rentzing, CCM

Membership Member Experience Index™

  • Lakeside Country Club, Casey Newman, CCM

Clubhouse Member Experience Index™

  • Lakeside Country Club, Simo Jaaldi

Food & Beverage – Front Member Experience Index™

  • Isleworth Country Club, Christopher Storelli

Food & Beverage – Back Member Experience Index™

  • The Quarry at La Quinta, Roger Meir

Golf Operations Member Experience Index™

  • Grand Harbor Golf and Beach Club, Troy Pare

Golf Course Member Experience Index™

  • The Club at Nevillewood, Bryan Flaherty

Tennis Member Experience Index™

  • North Hills Club, Jason Kinder

Fitness Member Experience Index™

  • Quarry Beach Club, Lisa Caiafa

Aquatics Member Experience Index™

  • Rolling Hills Country Club, Kate Morena

Spa Member Experience Index™

  • Broken Sound Club, Sonata Grikstas

Yachting Member Experience Index™

  • Tampa Yacht and Country Club, Ryan Smith

Equestrian Member Experience Index™

  • Seabrook Island Club, Charles Hairfield

“Introducing defined metrics and distinguished practices that both determine and enhance the Member Experience is a one-of-a-kind benefit for all Distinguished Clubs. It is a true honor for Mayfield Sand Ridge to be recognized among this roster of the top Clubs in the industry.”

Dan DeCrow, General Manager,
Mayfield Sand Ridge Club

Distinguished Club Exceptional
Will not exceed 4% of clubs globally.
Distinguished Clubs with EXCEPTIONAL status meet our baseline Distinguished Criteria, as they provide exceptional service, facilities, and amenities, while consistently achieving strong NPS and MEI metrics.
Distinguished Club Elite
Will not exceed 3% of clubs globally.

Distinguished Clubs with ELITE status exceed our Distinguished Criteria, as they provide the highest standards of top-tier service, facilities, and amenities, and are one of the most highly regarded private clubs with membership fees/dues set accordingly. These clubs consistently achieve outstanding NPS and MEI metrics.

Distinguished Club Iconic

Will not exceed 1% of clubs globally.

Distinguished Clubs with ICONIC status are 75+ year old clubs with membership by invitation only that have hosted a national or international championship sporting or political event and are widely considered as one of the most prestgious private clubs in the world. These clubs consistently achieve extraordinary NPS and MEI metrics.

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